Why it matters
Automation makes a known process repeatable. If nobody agrees on the input, owner or expected result, software can reproduce confusion faster. Start with one valuable, observable handoff.
Common mistakes
- Automating a process nobody has observed end to end
- Treating every exception as an error
- Running without logs, alerts or a manual stop
What you can do now
- Write the trigger, required inputs and expected result
- Mark decisions that require a person
- Define how failure is noticed and recovered
Key takeaway
Good automation removes repetition while preserving responsibility.